The Bike Kitchen is a non-profit, full service, community bike shop located on the University of British Columbia’s Vancouver (Point Grey) campus. We are a social enterprise established to support the AMS Bike Co-op (bikecoop.ca), and we function largely as a service-driven and educational shop. A team of three to seven mechanics averages 15 work tickets a day, mostly small jobs, and also assists customers and co-op members in repairing their own bikes. Our clientele is predominantly UBC students, staff and faculty and we mostly service commuter bikes. Together with the AMS Bike Co-op, our mission is to support and expand the cycling mode share in the UBC area. We fill many different roles in the campus community and act as the hub of cycling activity in the area, with around 50 customers per day. During the day we offer repair services as well as repair instruction, and in the evenings we offer a range of educational programming on bike mechanics and. We specialize in refurbishing and selling used bicycles, and offer new and used parts/accessories for sale. More information about our organization can be found at http://bikecoop.ca/about and http://thebikekitchen.com/
The Bike Kitchen is seeking to fill the position of General Manager, the most senior role in the shop. The successful applicant will be in charge of managing daily operations, overseeing the team of mechanics and educators, liaising with external and parent organizations (AMS/UBC), as well as providing business direction including seeing the shop through an upcoming period of change and growth. The Manager reports to the Bike Co-op Board of Directors, who provide broad oversight and support. The Manager of the Bike Kitchen works in collaboration with the Programs Manager of the Bike Co-op, who manages the educational and outreach programming as well as overseeing 4+ programs and communications staff. The Bike Kitchen Manager must keep the organization’s mission in mind and ensure that the Bike Kitchen continues to act as an inclusive, positive space. The Manager is also expected to be a proficient mechanic and repair bikes regularly. The Manager coordinates a team of 4-7 skilled mechanic staff members and is supported by staff who contribute to shop operations. Typical staff turnover is around 2.5 years. The Manager position is 40hrs/week and a 2-3 year commitment is preferable.
The Manager is responsible for:
– Managing daily shop operations including sales and repairs
– Managing and supporting staff: hiring, training, scheduling, professional development etc
– Improving and maintaining the Bike Kitchen as an anti-oppressive and inclusive space
– Consulting and updating the business/financial plan
– Managing organization of finances including cashout, weekly deposits, and payroll
– Repairing bikes for customers and service writing
– Acting as primary contact for shop communications
– Working with the Programs Manager and the Board of Directors on programs and long-term goals
The ideal candidate will have:
– Experience or training in small business or non-profit management
– An analysis of oppression and privilege, and experience working within an anti-oppressive framework
– Relevant/diverse work experience within the bike industry
– Proficient bike mechanic skills
– Experience managing staff or comparable experience in a leadership role
– Excellent organizational skills
– Strong professional communication and interpersonal skills, including conflict resolution
– Excellent customer service skills
We will like you even more if you can demonstrate:
– Expert level bike mechanic skills
– Teaching experience
– Experience in community/non-profit bike shops
– Experience in inventory management and ordering
– Knowledge of UBC departments and campus
Salary: $38,000 – $42,000 per year, plus bonus, commensurate on experience.
Hours: 40 per week. Saturday and evening work possible but not required.
Relocation: a successful candidate from outside the Greater Vancouver area will have moving expenses subsidized.
Please email your resume and cover letter to firstname.lastname@example.org by June 10th. We’ll be doing interviews on a rolling basis. Tentative start date is between July 11th and August 1st, but can be earlier. Please include any time frame considerations on your application. The summer is intended to be a transition and training period between the current manager and the successful applicant.
Priority will be given to:
– Candidates with identities that are traditionally under-represented in the bike industry; we invite you to apply if you experience oppression based on gender identity, race, ethnic identity, sexual orientation, disability, colonization, religion, etc
– Candidates who are already legally permitted to work in Canada
Only short listed candidates will be contacted, within three weeks of your application submission.